Maintenance and Management: Difference between revisions
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The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible. | The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible. | ||
Any issues should be directed to | Any issues should be directed to us through [https://support.wur.nl/ WUR's Support portal] | ||
Choose Support --> Create a ticket and register this On the HPC (Anunna) service. | |||
Questions or incidents can also be registered via the mail: servicedesk.it@wur.nl | |||
And it can be done via the telephone: +31 317 488888 | And it can be done via the telephone: +31 317 488888 | ||
Please give your name and phonenumber and tell that your mail/call is about Anunna and give the company you are working for. | Please give your name and phonenumber and tell that your mail/call is about Anunna and give the company you are working for. | ||
When you call the servicedesk, give also your email address. | When you call the servicedesk, give also your email address. | ||
Latest revision as of 13:51, 20 February 2026
Maintenance and Management
The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible.
Any issues should be directed to us through WUR's Support portal
Choose Support --> Create a ticket and register this On the HPC (Anunna) service.
Questions or incidents can also be registered via the mail: servicedesk.it@wur.nl And it can be done via the telephone: +31 317 488888 Please give your name and phonenumber and tell that your mail/call is about Anunna and give the company you are working for. When you call the servicedesk, give also your email address.