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== Maintenance and Management ==
== Maintenance and Management ==


As of April 2014, questions should be directed to the Service Desk IT.
The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible.
 
Any issues should be directed to the WUR IT Servicedesk:


This can be done via the mail: servicedesk.it@wur.nl  
This can be done via the mail: servicedesk.it@wur.nl  
And it can be done via the telephone: +31 317 488888
And it can be done via the telephone: +31 317 488888
Please give your name and phonenumber and tell that your mail/call is about the HPC for Agrogenomics and give the company you are working for.
Please give your name and phonenumber and tell that your mail/call is about Anunna and give the company you are working for.
When you call the servicedesk, give also your email address.
When you call the servicedesk, give also your email address.


 
== Previous Maintenance Windows ==
== Maintenance June 11th 2014 ==
There will be mainly firmware maintenance between 8h and 13h CET . Because network controller and storage controller firmware will be upgrades, all servers need to be rebooted and also will have network hick ups. So to prevent job and/or data corruption, the HPC will be shut down during this maintenance window. Running jobs will be killed!
 
== Maintenance November 26th 2014 ==
There will be mainly firmware maintenance between 8h and 13h CET . Because network controller and storage controller firmware will be upgrades, all servers need to be rebooted and also will have network hick ups. So to prevent job and/or data corruption, the HPC will be shut down during this maintenance window. Running jobs will be killed!

Latest revision as of 08:46, 23 May 2025

Maintenance and Management

The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible.

Any issues should be directed to the WUR IT Servicedesk:

This can be done via the mail: servicedesk.it@wur.nl And it can be done via the telephone: +31 317 488888 Please give your name and phonenumber and tell that your mail/call is about Anunna and give the company you are working for. When you call the servicedesk, give also your email address.

Previous Maintenance Windows