Maintenance and Management: Difference between revisions

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== Maintenance and Management ==
== Maintenance and Management ==


From December 2013 untill 1 April 2014 the most important phonenumbers are:
As of April 2014, questions should be directed to the Service Desk IT.
 
* André ten Bohmer: +31 317 485893
* Koen Pollmann:    +31 317 485912
 
When we go to work seriously with the HPC for AgroGenomics, from the 1th of April 2014, questions should be directed to the Service Desk IT.


This can be done via the mail: servicedesk.it@wur.nl  
This can be done via the mail: servicedesk.it@wur.nl  
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Please give your name and phonenumber and tell that your mail/call is about the HPC for Agrogenomics and give the company you are working for.
Please give your name and phonenumber and tell that your mail/call is about the HPC for Agrogenomics and give the company you are working for.
When you call the servicedesk, give also your email address.
When you call the servicedesk, give also your email address.
== Maintenance June 11'th 2014 ==
There will be mainly firmware maintenance between 8h and 13h CET . Because network controller and storage controller firmware will be upgrades, all servers need to be rebooted and also will have network hick ups. So to prevent job and/or data corruption, the HPC will be shut down during this maintenance window. Running jobs will be killed!

Revision as of 12:21, 5 June 2014

Maintenance and Management

As of April 2014, questions should be directed to the Service Desk IT.

This can be done via the mail: servicedesk.it@wur.nl And it can be done via the telephone: +31 317 488888 Please give your name and phonenumber and tell that your mail/call is about the HPC for Agrogenomics and give the company you are working for. When you call the servicedesk, give also your email address.


Maintenance June 11'th 2014

There will be mainly firmware maintenance between 8h and 13h CET . Because network controller and storage controller firmware will be upgrades, all servers need to be rebooted and also will have network hick ups. So to prevent job and/or data corruption, the HPC will be shut down during this maintenance window. Running jobs will be killed!