Maintenance Schedule: Difference between revisions

From HPCwiki
Jump to navigation Jump to search
← Older edit
Haars001 (talk | contribs)
Bureaucrats, Administrators
401 edits
VisualWikitext
mNo edit summary
No edit summary
 
(3 intermediate revisions by 2 users not shown)
Line 1: Line 1:
== Maintenance and Management ==
Anunna is taken down for planned maintenance — firmware and software updates — roughly twice a year. Typically one downtime is scheduled in April or May and another in October, in a week free of teaching,  to disrupt usage as little as possible.


The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible.
During a downtime the cluster is unavailable. Jobs are not scheduled to run across a planned downtime, so check the announced dates when planning long jobs.


Any issues should be directed to us through [https://support.wur.nl/ WUR's Support portal]
== Announcements ==


Choose Support --> Create a ticket and register this On the HPC (Anunna) service.
Planned maintenance is announced in advance — watch the Message of the Day on the [[Portal Overview|Apps Portal]], login nodes and we always send out an announcement in advance over e-mail.
== Reporting problems ==


Questions or incidents can also be registered via the mail: servicedesk.it@wur.nl
If something is not working — during or outside maintenance — see [[How to Get Help]].
And it can be done via the telephone: +31 317 488888
 
Please give your name and phonenumber and tell that your mail/call is about Anunna and give the company you are working for.
== See also ==
When you call the servicedesk, give also your email address.
* [[How to Get Help]]
* [[Cluster Architecture Overview]]

Latest revision as of 12:03, 14 July 2026

Anunna is taken down for planned maintenance — firmware and software updates — roughly twice a year. Typically one downtime is scheduled in April or May and another in October, in a week free of teaching, to disrupt usage as little as possible.

During a downtime the cluster is unavailable. Jobs are not scheduled to run across a planned downtime, so check the announced dates when planning long jobs.

Announcements

Planned maintenance is announced in advance — watch the Message of the Day on the Apps Portal, login nodes and we always send out an announcement in advance over e-mail.

Reporting problems

If something is not working — during or outside maintenance — see How to Get Help.

See also

Retrieved from "https://wiki.anunna.wur.nl/index.php?title=Maintenance_Schedule&oldid=2976"