Maintenance Schedule: Difference between revisions

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== Maintenance and Management ==
Anunna is taken down for planned maintenance — firmware and software updates — roughly twice a year. Typically one downtime is scheduled in April or May and another in October, in a week free of teaching,  to disrupt usage as little as possible.


The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible.
During a downtime the cluster is unavailable. Jobs are not scheduled to run across a planned downtime, so check the announced dates when planning long jobs.


Any issues should be directed to the WUR IT Servicedesk:
== Announcements ==


This can be done via the mail: servicedesk.it@wur.nl
Planned maintenance is announced in advance — watch the Message of the Day on the [[Portal Overview|Apps Portal]], login nodes and we always send out an announcement in advance over e-mail.
And it can be done via the telephone: +31 317 488888
== Reporting problems ==
Please give your name and phonenumber and tell that your mail/call is about Anunna and give the company you are working for.
When you call the servicedesk, give also your email address.


== Previous Maintenance Windows ==
If something is not working — during or outside maintenance — see [[How to Get Help]].
 
== See also ==
* [[How to Get Help]]
* [[Cluster Architecture Overview]]

Latest revision as of 12:03, 14 July 2026

Anunna is taken down for planned maintenance — firmware and software updates — roughly twice a year. Typically one downtime is scheduled in April or May and another in October, in a week free of teaching, to disrupt usage as little as possible.

During a downtime the cluster is unavailable. Jobs are not scheduled to run across a planned downtime, so check the announced dates when planning long jobs.

Announcements

Planned maintenance is announced in advance — watch the Message of the Day on the Apps Portal, login nodes and we always send out an announcement in advance over e-mail.

Reporting problems

If something is not working — during or outside maintenance — see How to Get Help.

See also