Maintenance Schedule: Difference between revisions

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== Maintenance and Management ==
Anunna is taken down for planned maintenance — firmware and software updates — roughly twice a year. Typically one downtime is scheduled in April or May and another in October, in a week free of teaching,  to disrupt usage as little as possible.


From December 2013 untill 1 March 2014 the most important phonenumbers are:
During a downtime the cluster is unavailable. Jobs are not scheduled to run across a planned downtime, so check the announced dates when planning long jobs.


* André ten Bohmer: +31 317 485893
== Announcements ==
* Koen Pollmann:   +31 317 485912


When we go to work seriously with the HPC for AgroGenomics, from the 1th of March 2014, questions should be directed to the Service Desk IT.
Planned maintenance is announced in advance — watch the Message of the Day on the [[Portal Overview|Apps Portal]], login nodes and we always send out an announcement in advance over e-mail.
== Reporting problems ==


This can be done via the mail: servicedesk.it@wur.nl
If something is not working — during or outside maintenance — see [[How to Get Help]].


And it can be done via the telephone: +31 317 488888
== See also ==
* [[How to Get Help]]
* [[Cluster Architecture Overview]]

Latest revision as of 12:03, 14 July 2026

Anunna is taken down for planned maintenance — firmware and software updates — roughly twice a year. Typically one downtime is scheduled in April or May and another in October, in a week free of teaching, to disrupt usage as little as possible.

During a downtime the cluster is unavailable. Jobs are not scheduled to run across a planned downtime, so check the announced dates when planning long jobs.

Announcements

Planned maintenance is announced in advance — watch the Message of the Day on the Apps Portal, login nodes and we always send out an announcement in advance over e-mail.

Reporting problems

If something is not working — during or outside maintenance — see How to Get Help.

See also