HPCwiki - Recent changes [en]

Main Page

Haars0011 — Thu, 16 Apr 2026 07:43:12 GMT

← Older revision		Revision as of 09:43, 16 April 2026
Line 21:		Line 21:
	= Using Anunna =		= Using Anunna =
	* [[Tariffs \|Costs associated with resource usage]]		* [[Tariffs \|Costs associated with resource usage]]

			== Getting support ==
	* [[Support\|Get support with using Anunna (open a ticket with the HPC team)]]		* [[Support\|Get support with using Anunna (open a ticket with the HPC team)]]

Support

Prins0891 — Tue, 14 Apr 2026 14:15:08 GMT

← Older revision		Revision as of 16:15, 14 April 2026
(One intermediate revision by the same user not shown)
Line 1:		Line 1:
	This page explains how to request support from the HPC team for your work on Anunna.		This page explains how to request support from the HPC team for your work on Anunna.

	== How to ~~Request Support~~ ==		== How to request support ==

	=== WUR ~~Internal Users~~ ===		=== WUR internal users ===
	If you are a WUR user, please submit a support ticket via:		If you are a WUR user, please submit a support ticket via:

	* [https://support.wur.nl/esc WUR ~~Support Portal~~]		* [https://support.wur.nl/esc WUR support portal]
	* Select the 'service': '''HPC (Anunna)'''		* Select the 'service': '''HPC (Anunna)'''

	=== External ~~Users~~ ===		=== External users ===
	If you do not have a WUR account, please instead send an email to:		If you do not have a WUR account, please instead send an email to:

Line 15:		Line 15:
	* Include '''"HPC"''' in the subject line		* Include '''"HPC"''' in the subject line

	~~----~~		== What to include in your request ==

	== What to ~~Include~~ in ~~Your Request~~ ==
	To help us resolve your issue as quickly as possible, please provide a clear and complete description of your problem.		To help us resolve your issue as quickly as possible, please provide a clear and complete description of your problem.

Main Page

Prins0891 — Tue, 14 Apr 2026 12:50:58 GMT

Add link to support page

← Older revision		Revision as of 14:50, 14 April 2026
Line 20:		Line 20:

	= Using Anunna =		= Using Anunna =
	* [[Tariffs \| Costs associated with resource usage]]		* [[Tariffs \|Costs associated with resource usage]]
			* [[Support\|Get support with using Anunna (open a ticket with the HPC team)]]

	== Gaining access to Anunna==		== Gaining access to Anunna==

Support

Prins0891 — Tue, 14 Apr 2026 12:48:38 GMT

Support page written

← Older revision		Revision as of 14:48, 14 April 2026
Line 1:		Line 1:
	Support		This page explains how to request support from the HPC team for your work on Anunna.

			== How to Request Support ==

			=== WUR Internal Users ===
			If you are a WUR user, please submit a support ticket via:

			* [https://support.wur.nl/esc WUR Support Portal]
			* Select the 'service': '''HPC (Anunna)'''

			=== External Users ===
			If you do not have a WUR account, please instead send an email to:

			* '''[mailto:servicedesk.it@wur.nl?subject=HPC%20(Anunna) servicedesk.it@wur.nl]'''
			* Include '''"HPC"''' in the subject line

			----

			== What to Include in Your Request ==
			To help us resolve your issue as quickly as possible, please provide a clear and complete description of your problem.

			Include at least:

			* A '''concise description''' of the issue
			* The '''steps you performed''' before the problem occurred
			* Any '''error messages''' (copy/paste preferred)
			* Relevant '''job IDs''', filenames, or commands used
			* The '''time''' the issue occurred. Especially helpful for failed login attempts etc.

			The more precise your report, the faster we can assist you.

Support

Prins0891 — Tue, 14 Apr 2026 12:44:26 GMT

Created page with "Support"

New page

Support

SACCT

Honfi001 — Tue, 14 Apr 2026 05:33:28 GMT

← Older revision		Revision as of 07:33, 14 April 2026
(One intermediate revision by the same user not shown)
Line 1:		Line 1:
	The command [http://slurm.schedmd.com/sacct.html sacct] is meant to show your ~~costs from~~ Anunna.		The command [http://slurm.schedmd.com/sacct.html sacct] is meant to show your usage of Anunna.

	For instance at the login screen the command: sacct -a gives the following result:		For instance at the login screen the command: sacct -a gives the following result:

	~~'''[test001~~@~~nfs01~~ ~]$ sacct -a~~'''~~		<syntaxhighlight lang="bash">
			user001@login200:~$ sacct -a
	[[File:sacct capture.jpg]]		</syntaxhighlight>[[File:sacct capture.jpg]]

	It is a standard view to see all the users jobs of that day.		It is a standard view to see all the users jobs of that day.
	Better is to modify this command with special parameters to see what you are using from Anunna.		Better is to modify this command with special parameters to see what you are using from Anunna.<syntaxhighlight lang="bash">
			user001@login200:~$ sacct -P -X --delimiter=',' -S 2026-01-01 -E 2026-02-01 \
	~~'''[test001~~@~~nfs01~~ ~]$ sacct -X --format=comment%15,User,Partition%20,JobID,JobName,ncpus,nnodes,NodeList,Start,alloccpus,cputime%12,cputimeraw,state -~~S 03.01.14 -E 04.01.14 >report20140304~~.~~txt'''~~		--format=comment%15,User,Partition%20,JobID,JobName,ncpus,nnodes,NodeList,Start,alloccpus,cputime%12,cputimeraw,state > usage_report_$(date -I).csv

	The ~~txt~~-file can be uploaded in Excel. This gives you the next overview.		</syntaxhighlight>The csv-file can be uploaded in Excel. This gives you the next overview.
	Cputimeraw is the time of cpu-usage in seconds. The parameters "-S ~~03.~~01~~.14~~ -E ~~04.~~01~~.14~~" give you the start date and the end date of period you want to present.		Cputimeraw is the time of cpu-usage in seconds. The parameters "-S 2026-01-01 -E 2026-02-01" give you the start date and the end date of period you want to present.

	[[File:sacct uitgebreid.jpg]]		[[File:sacct uitgebreid.jpg]]

Maintenance and Management

Itter003 — Mon, 13 Apr 2026 12:57:07 GMT

← Older revision		Revision as of 14:57, 13 April 2026
Line 1:		Line 1:
	== Maintenance and Management ==		== Maintenance and Management ==

	The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in May, whilst the other is scheduled in October, in order to disrupt usage as little as possible.		The cluster is maintained for firmware and software updates on a six-monthly basis. Typically one downtime is scheduled in April/May in a week that is free of education, whilst the other is scheduled in October, in order to disrupt usage as little as possible.

	Any issues should be directed to us through [https://support.wur.nl/ WUR's Support portal]		Any issues should be directed to us through [https://support.wur.nl/ WUR's Support portal]